Terms of Service

These Terms govern your use of GeneShift and purchases from [BUSINESS LEGAL NAME]. By using this site or submitting an order, you agree to these Terms and our Research Use Agreement. You must be at least 21 years old, legally able to enter a binding agreement, and a qualified researcher with suitable laboratory training, facilities and authority. The Terms, Research Use Agreement, Refund Policy and Shipping Policy are incorporated into every purchase through the checkout acknowledgment.

All products are sold solely for in-vitro laboratory research. They are not for human or veterinary use, consumption, injection, or any clinical or diagnostic purpose. Products are not drugs, food, supplements, or cosmetics and have not been evaluated by the FDA. Orders indicating human use will be cancelled.

You are responsible for determining whether purchase, possession, import, handling, storage, use, and disposal are lawful in your jurisdiction. You must comply with all applicable local, state, federal, and international laws and obtain any required permits. You must be qualified to handle research materials and follow appropriate laboratory safety procedures.

Provide accurate account, contact, and shipping information and protect your account credentials. You are responsible for activity under your account. An order submission or automated acknowledgment is not acceptance. To the extent permitted by law, we may cancel any order or ban any customer at our discretion, including when we believe materials will be used on humans or animals, or for suspected misuse, fraud, inaccurate information, stock limitations or legal compliance. If a paid order is cancelled, any amount collected for that order will be refunded.

Prices, availability, descriptions, and promotions may change. Applicable shipping charges and taxes are displayed before payment. We may correct typographical, pricing, or availability errors and cancel an affected order. If a correction changes an order's price, we will request your approval before proceeding or cancel and refund the affected order.

Online payments are not currently available; checkout ends with order review and a Payments coming soon notice. When payment becomes available, you must use an authorized payment method and pay the displayed total. Payment authorization does not itself constitute order acceptance. Payment information will be handled by the designated payment processor.

Shipping is US domestic only and subject to our Shipping Policy. Estimates are not guarantees. You must provide a complete, deliverable address. To the extent permitted by applicable law, risk of loss passes upon delivery to the carrier-confirmed address. Mandatory consumer protections remain unaffected. Report damaged, incorrect, missing, or lost shipments under our Refund & Return Policy; we will assist with carrier investigations.

Only one discount or referral code may be applied per order; codes cannot be combined. Codes have no cash value and are subject to their stated eligibility, expiration, and usage limits. We may change or end codes and referral programs at any time, subject to applicable law. Fraud, self-referral abuse, or other misuse voids codes and may result in cancellation of rewards or orders. Referrer rewards and reward eligibility are subject to change. Codes and discounts are not refunded as cash.

GeneShift branding, text, graphics, designs, and site content belong to [BUSINESS LEGAL NAME] or its licensors and are protected by applicable intellectual property laws. You may use the site for lawful personal or internal business purposes, but may not reproduce, distribute, or commercially exploit its content without written permission.

To the maximum extent permitted by law, the site and products are provided as is and as available, without express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted or error-free. Nothing here excludes warranties or rights that cannot legally be excluded.

To the maximum extent permitted by law, [BUSINESS LEGAL NAME] will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from site use or product purchase, handling, or misuse. Our aggregate liability for a claim related to an order is limited to the amount you paid for that order. These limits do not apply where prohibited by law and do not restrict non-waivable rights.

To the extent permitted by law, you agree to indemnify and hold [BUSINESS LEGAL NAME] and its officers, employees, and agents harmless from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use, unsafe handling, misuse of products, or breach of these Terms. This does not apply to the extent a claim results from our own unlawful conduct.

We provide no medical advice, dosing information or administration guidance. Nothing on this website is a recommendation for human or animal use. Consult appropriate laboratory safety documentation rather than seeking prohibited-use advice.

Research materials may present hazards. As a qualified researcher, you acknowledge those risks and assume responsibility for assessing hazards and for lawful handling, storage, use and disposal, to the extent permitted by law. This does not excuse our unlawful conduct or waive non-waivable rights.

To the extent permitted by law, disputes arising from these Terms or a purchase shall be resolved through binding individual arbitration under the Federal Arbitration Act, rather than court, except eligible individual small-claims actions and requests for temporary relief protecting intellectual property. Arbitration shall take place in [STATE] or remotely by agreement, under applicable consumer arbitration rules of a mutually agreed neutral administrator. Statutory remedies remain available; fees and costs are allocated as required by applicable law and rules. Contact [SUPPORT EMAIL] to attempt informal resolution first. A licensed attorney must finalize the administrator, rules, notice process and any required opt-out rights before launch.

To the extent permitted by law, each party agrees to bring disputes only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated or representative proceeding. Each party knowingly waives trial by jury for disputes covered by this agreement. These provisions do not waive remedies or rights that cannot lawfully be waived; enforceability is subject to applicable law.

If a provision is invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law. Any unenforceable arbitration or waiver provision will be treated as required by applicable law, without compelling an unlawful proceeding.

These Terms, the Research Use Agreement, Refund Policy and Shipping Policy, as accepted at checkout, constitute the entire agreement concerning the purchase and replace prior statements on that subject. The Privacy Policy governs personal information. Mandatory legal rights remain unaffected.

We are not responsible for delays or failure caused by events beyond reasonable control, including natural disasters, carrier disruption, labor disputes, government actions or utility failures. We will make reasonable efforts to notify affected buyers and mitigate disruption; mandatory cancellation and refund rights remain unaffected.

These Terms are governed by the laws of [STATE], without regard to conflict-of-law rules, except where mandatory laws of your jurisdiction apply. Nothing in these Terms limits rights or remedies that cannot be waived under applicable law.

We may update these Terms by posting a revised version and updating the date above. Changes apply prospectively; the Terms in effect when an order is accepted govern that order unless otherwise required by law. Continued use after an update constitutes acceptance of the revised Terms.

For questions or requests, contact [BUSINESS LEGAL NAME], doing business as GeneShift, at [SUPPORT EMAIL] or [BUSINESS ADDRESS].