Privacy Policy

This Policy describes how [BUSINESS LEGAL NAME], doing business as GeneShift, handles personal information in connection with our website, research-material orders, and referral program.

We collect information you provide, including your name, email, shipping address, account information, order history, referral applications, referral code use, and support communications. We also record checkout policy acknowledgments (email, order reference, policy versions, timestamp and user agent) and blocked order attempts (submitted fields, matched prohibited-use terms, timestamp and user agent) for compliance and misuse prevention. We may collect basic analytics and technical information such as IP address, browser and device information, pages visited, and cookie or similar identifiers. Our cart uses browser storage to remember items and applied codes.

We use information to manage accounts, review and fulfill orders, arrange shipping, provide support, track discount and referral code use, prevent fraud and misuse, maintain security, comply with legal obligations, and understand basic website performance. Where required, we obtain consent for optional analytics or marketing and honor withdrawals of consent.

Online payments are not currently available. When payment is enabled, payment data will be handled by the payment processor under its own privacy policy. We do not store card numbers. We may receive limited transaction information, such as payment status and a transaction reference, for order administration.

We share only information reasonably necessary with service providers such as shipping carriers, the payment processor when enabled, website hosting providers, and analytics providers where used. Providers may use it to perform services for us, subject to applicable protections. We may disclose information to comply with law, respond to valid legal requests, prevent fraud, or protect rights. We do not sell personal data or share it for cross-context behavioral advertising.

We retain information only as long as reasonably necessary for the purposes described here, including order records, support, fraud prevention, and legal, tax, or accounting obligations. Retention depends on the type of information and applicable requirements. Information no longer needed will be deleted or de-identified, subject to lawful retention and backup practices.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Keep account credentials private and notify us of suspected unauthorized use.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, restrict or object to certain processing, and withdraw consent. Send requests to [SUPPORT EMAIL]. We may verify your identity and request only information reasonably necessary for verification. Legal exceptions may limit some requests.

Eligible California residents may request to know the categories and specific pieces of personal information collected, its sources, purposes, and categories of recipients; request deletion or correction; and request portability where applicable. You have the right to opt out of sale or sharing and to limit use of sensitive personal information where those activities occur. We do not sell personal information or share it for cross-context behavioral advertising and do not use sensitive information beyond permitted purposes. We honor applicable opt-out preference signals, including Global Privacy Control, where required. You may use an authorized agent and will not be discriminated against for exercising privacy rights. Submit requests to [SUPPORT EMAIL]; we respond within applicable legal timeframes.

We use cookies or similar storage for essential functions such as account sessions and remembering your cart and referral code. Basic analytics may use cookies where enabled. You can manage cookies and local storage in your browser; disabling essential storage may affect account and cart functions. Optional cookies require consent where applicable. The cookie banner offers Accept and Decline choices for optional cookies and remembers your choice. Essential storage remains available after Decline. No optional analytics or marketing cookies are currently enabled. Research-entry acknowledgment is remembered for 30 days.

GeneShift is not intended for anyone under 21. We do not knowingly collect personal information from people under 21. If you believe a person under 21 has provided information, contact us so we can investigate and delete it as appropriate.

We may update this Policy as our practices or legal obligations change. The date above identifies the latest revision. We will provide additional notice of material changes where required by law.

For questions or requests, contact [BUSINESS LEGAL NAME], doing business as GeneShift, at [SUPPORT EMAIL] or [BUSINESS ADDRESS].